Disaster & Emergency Hotlines

Here is a list of essential contact details that might be of help during times of disaster and emergency. Please note that this is a working directory, and might be edited as new information comes in. If you have updated contact details, please don’t hesitate to get in touch with us:

For Disaster and Weather Updates + Situationer

  • Government Information During Natural Disasters
  • NDRRMC | http://www.ndrrmc.gov.ph | http://www.facebook.com/pages/Ndrrmc-Opcen/103742183037609 | @NDRRMC_Opcen
      • Call (02) 911-1406, (02) 912-2665, (02) 912-5668 or (0917) 891-6322
  • PAGASA | http://www.pagasa.dost.gov.ph/ | @dost_pagasa | @PAGASAFFWS
      • Call (02) 433-8526
  • PHIVOLCS | http://www.phivolcs.dost.gov.ph/
      • To report an earthquake to NDRRMC, call (02) 426-1468 to 79, local 124/125 or (02) 929-9254
      • You can also SMS/call at (0905) 313-4077
      • SMS only: (0918) 942-8354. Please send your name, date and time of earthquake, location at the time of earthquake, intensity rating
  • Project NOAH (Nationwide Operational Assessment of Hazards) | http://www.noah.dost.gov.ph/ | About | @nababaha (Mahar Lagmay)

For Flood Updates + Requests for Help and Rescue

  • #RescuePH | http://rescueph.com/
      • If not able to tweet, text +639051456217 (GLOBE) | +639293510068 (SMART) | +63932360863 (SUN). We’ll notify rescuers directly.
      • Use #SafeNow for successful rescue ops [via]
  • Animal Rescue. Call 817-5292 for animal rescue.
      • You can also contact PAWS Philippines at (02) 475-1688 or call Gelo Gabrillo at (0917) 542-4356 | @PAWSPhilippines
  • Google Crisis Response (Person Finder)
  • MMDA | http://mmda.gov.ph | email@mmda.gov.ph | @MMDA
      • Call hotline 136
      • For SMS: (0918) 651-1544 – SMART,  (0905) 485-3900 – Globe, and (0942) 396-3890 – Sun
      • For MMDA Flood Control, call (02) 882-4177 or (02) 882-0925
  • PCDSPO | http://pcdspo.gov.ph | @pcdspo
  • PNP | http://www.pnp.gov.ph | @pnppio
  • RED CROSS | http://www.redcross.org.ph | @philredcross | @redcrossmakati
      • Call hotline 143, (02) 911-1876 or (02) 527-0000. Put a white blanket outside your house so rescuers can locate where you are.
  • Other rescue hotlines [via]
      • Antipolo | Call (02) 696-9911
      • Caloocan | Call (02) 288-8811 loc 2295
      • Las Pinas | Call (02) 364-5752
      • Makati | Call hotline 168 or (02) 899-8928, (02) 896-2828, (02) 895-8243
      • Malabon | Call (02) 281-4999 loc 1017 or 1018
      • Mandaluyong | Call (02) 531-0182
      • Manila | Call hotline 136 or (02) 882-4151, (02) 527-3087, (02) 527-0451
      • Marikina | Call hotline 161 or (02) 646-2436, (02) 646-2423, (02) 646-1651
      • Muntinlupa | Call (02) 862-2525 or (02) 862-2664
      • Navotas | Call (02) 281-8602, (02) 281-4174, (02) 281-8573  or (02) 281-1111
      • Paranaque | Call (02) 923-2499
      • Pasig | Call (02) 631-0099
      • Pateros | Call (02) 641-6373, (02) 643-0000 or (02) 631-0099
      • Quezon City | Call (02) 928-4396, (02) 927-5914 or (02) 924-2027
      • San Juan | Call (02) 468-1697, (02) 722-9952, (02) 238-4333
      • Taguig | Call hotline 1623
      • Valenzuela | Call (02) 292-1405, (02) 352-2000 loc. 2116, 2112, or (0999) 744-1692
  • Please also read Coordinating Search/Rescue/Relief by Manuel L. Quezon III

For Dump Trucks and Rubber Boat Requests

  • NCRPO (National Capital Region Police Office) | (02) 838-3203 or (02) 838-3354, also (0917) 422-6800 or (0927) 675-1981

For More Emergency Assistance

  • AFP | http://www.afp.mil.ph | @TeamAFP | @Nolcom
  • Philippine Air Force | http://www.paf.mil.ph/
  • Philippine Army | http://www.army.mil.ph/| @hukbongkatihan
      • 15th Infantry Division’s Disaster Relief and Rescue Ops Team | (02) 845-9555 loc. 5745 and 5748
  • Philippine Coast Guard| http://www.coastguard.gov.ph/
      • Call (02) 527-3877, (02) 527-8481, 0917-724-3682, or 0917-PCG-DOTC
  • Philippine Navy | http://www.navy.mil.ph/
  • Bureau of Fire Protection| http://www.bfpresponse.gov.ph/
      • For NCR, call (02) 729-5166, (02) 410-6254, (02) 431-8859, or (02) 407-1230
      • For Region III (Central Luzon), call (045) 9634376
  • Emergency Services | Call hotline 112 or 911

For Official Government Updates

For Suspension Announcements (Schools / Work)

For Health-Related Concerns

For Other LGU-Related Concerns

  • DILG | http://www.dilg.gov.ph | @DILG
  • DSWD | http://www.dswd.gov.ph | @DSWDserve
      • For donations, call (02) 931-8101 to 07
  • DTI| http://www.dti.gov.ph
      • For price monitoring concerns, call (02) 751-3330
  • LGU Directory
  • Metro Manila Traffic and Public Safety Hotlines [via]
      • Cainta | Call (02) 646-0044 or (02) 655-7368 loc. 164
      • Las Piñas | Call (02) 874-5756, (02) 874-3957, or (02) 874-3927
      • Makati | Call (02) 844-3146 or (02) 819-3270
      • Mandaluyong | Call (02) 534-2993
      • Manila | Call (02) 527-3087
      • Marikina | Call (02) 646-1651
      • Pasig | Call (02) 643-0000 or (02) 724-5813
      • Taguig | Call (02) 838-4301 loc. 7112

For Traffic and Road Incidents + Inquiries

  • DPWH | http://www.dpwh.gov.ph | @dpwhco
      • Call (02) 304-3713
  • NLEX (North Luzon Expressway) | http://www.mntc.com/nlex/@nlextraffic
      • Call (02) 3-5000 or (02) 580-8910
  • SCTEX (Subic-Clark-Tarlac Expressway) | http://www.bcda.gov.ph/sctex | http://www.facebook.com/travelviaSCTEX
      • Call 0920-96-SCTEX (0920-9672839), (02) 362-2246, (02) 362-9997, or (045) 8652030
  • Skyway System | http://www.skyway.com.ph/ | @SkywaySOMCO
      • Call (02) 776-7777, 0915-6256231, or 0939-5006910 
  • SLEx (South Luzon Expressway) | http://sltc.ph/
      • For traffic related concerns, call (049) 508-SLEX (7539) or (02) 584-4389 ext. 332 and 333
      • For E-pass related concerns, call SOMCO/CMMTC hotline at (02) 776-7676 or (02) 776-7777

Electricity and Water

  • Manila Water | Call hotline 1627
  • Maynilad | Call hotline 1626 | @maynilad
  • MWSS | Call  (02) 888-8244
  • Meralco| http://www.meralco.com.ph/ | @meralco
      • Call hotline 16211 (call center)
      • SMS Messaging: 0920-9716211 for Smart or 0917-5516211 for Globe

Telecommunications

  • National Operator | Call hotline 109
  • International Operator | Call hotline 108
  • National Telecommunications Center | Call (02) 926-7722
  • PLDT disruption repair and service | Call hotline 173
  • Directory Assistance | Call hotline 187 or 114

Mobile Services and Libreng Tawag Centers

For Travel Concerns

  • DOT | http://www.tourism.gov.ph | @DOTPhilippines
      • For the assistance hotline, call 524
      • Tourist Hotline | Call (02) 524 1728 or (02) 524-1660
  • DOTC | http://www.dotc.gov.ph/
      • Call hotline 7890 or 0918-8848484
      • Philippine National Railways | Call (02) 287-3062
  • NAIA| Call (02) 877- 0000/1109
      • Flight Information | Call (02) 877-3327 or (02) 8771-3544
      • Domestic Airport | Call (02) 832-8566
  • Philippine Airlines | http://www.philippineairlines.com | @flyPAL
  • US Embassy Manila | @usembassymanila

For directory of government agencies online, please go here.

(Thank you, National Statistical Coordination BoardGovPHPhilippine Daily Inquirer and @mylittleways)

Updated as of 9 August 2012, 5:00 PM.

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